Sage Hospitality Resources, LLC sets high standards for itself in every operational area and meeting its goals is driving company growth. The Denver, Colorado-based hotel company has 48 properties in its portfolio and delivers solid profitability to its owners, personalized service to guests, and professional support to its associates. An impressive list of deliverables and one that Sage is leveraging its extensive technology resources and hotel computer systems to achieve.
“Sage is unique because instead of choosing which of its stakeholders to satisfy first — owners, guests, or associates — it is successfully fulfilling the requirements of all three simultaneously,” said Courteney Parker, Senior Vice President — Financial Services for Sage Hospitality Resources. “We designed our entire corporate technology infrastructure, hospitality accounting software and hotel management software to accomplish this task.”
Until recently Sage used a number of separate systems that included accounting, guest services, and ADP reporting applications to generate information to be manually entered into a corporate macro-based version of Excel. The process was lengthy and labor intensive, and the output was not available to managers until month-end. This changed in mid 2005 when Sage upgraded its corporate information systems by consolidating all of its operating, accounting, and guest data in a single centralized business intelligence software database for instant management access to operating information. [Read more…]